SHIPPING & RETURNS

Shipping Policy

For small items (like minis), we ship USPS flat rate. Select the Standard shipping option at checkout if your order contains only smaller items (no volumes) and you will be charged the flat rate for shipping these items.

 

For volumes, due to their size, we will invoice you separately for shipping so that we can bill you for the exact shipping cost of your order. We typically ship UPS Ground for smaller volume orders, but will work with you to determine the best and most cost-effective way to ship your order. If your order contains volumes, please select "VOLUMES" as the shipping method. 

Looking for a quote? Shoot us an email and we'll be happy to give you an estimate before you place your order.

 

We may also be able to arrange for pick-up or delivery for local orders (Durham, NC area). Contact us for details.

Return & Exchange Policy

If you're unhappy with your product, we want to make it right. Please contact us within 30 days of receipt to let us know the problem and we'll work with you to arrange a replacement or return.

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© 2020 by Plantd Climbing, a Rotpunkt Solutions Company

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