SHIPPING & RETURNS

Shipping Policy

We offer free shipping on minis/holds and hang systems. We typically ship USPS flat rate shipping for these items.

For volumes, due to their size, we will bill you for the exact shipping cost of your order. This shipping charge will come as a separate invoice after your order is placed. We typically ship UPS Ground for smaller volume orders, but will work with you to determine the best and most cost-effective way to ship your order. 

Looking for a quote? Shoot us an email and we'll be happy to give you an estimate before you place your order.

 

We may also be able to arrange for pick-up or delivery for local orders (Durham, NC area). Contact us for details.

Return & Exchange Policy

If you're unhappy with your product, we want to make it right. Please contact us within 30 days of receipt to let us know the problem and we'll work with you to arrange a replacement or return.

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© 2020 by Plantd Climbing, a Rotpunkt Solutions Company

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Plantd Climbing